In brief
- A brand can message you on WhatsApp through us only if you opt in. Nothing is ever pre-ticked.
- Brands send product news and updates from approved message templates. Links are not allowed in what a brand writes.
- Reply STOP at any time to stop all messages.
- We keep your number and do not share it with the brand, which sees only counts.
- Meta, which runs WhatsApp, processes these messages.
1.About this notice
This notice explains the messages a brand can send you through us on WhatsApp: Consumer Connect (product news and updates) and safety and recall notices. It sits alongside our privacy notice at https://sabireal.com/privacy and our terms of use at https://sabireal.com/terms.
SabiReal is a brand of Worllet Limited, a company registered in Nigeria.
RC number: 7014396.
Address: Port Harcourt, Nigeria.
2.How you opt in
After a check, a result may offer to let you follow the brand or get its safety notices. To sign up, you send a one-time code to our WhatsApp number and reply YES to the exact consent wording, which names the brand and says the messages come through SabiReal. Nothing is pre-ticked, and checking a code never signs you up.
We record the consent wording you agreed to, the brand and the time.
3.What brands may send
- Consumer Connect: product news, updates and offers from the brand you follow.
- Safety notices: safety and recall notices about that brand's products.
Brands write their messages in fixed templates approved for WhatsApp, and they may not add links: a message containing a web address is refused. Our team reviews every broadcast before it is sent, and a second member of our team approves it. Each message ends with the STOP line.
4.How to stop
Reply STOP to our WhatsApp number at any time to stop all messages. It takes effect straight away and costs nothing extra. You can also email support@sabireal.com with "Messages" in the subject line.
5.What we store
We keep your WhatsApp number, the brand you opted in to, the purpose (Consumer Connect or safety notices), the consent wording and when you agreed, and when you stopped. We use your number only to send you the messages you chose.
We do not share your number with the brand. The brand sees how many people follow it and how its messages were delivered, never who. Some people who opted in under an earlier wording that said the number would be shared with the brand may still be covered by that wording; replying STOP ends it.
After you reply STOP, we keep a record of your consent and when you withdrew it, so we can show we respected your choice. How long we keep each record is at https://sabireal.com/legal/retention.
6.WhatsApp and Meta
These messages use Meta's WhatsApp Business platform. Meta processes your number and messages under its own terms and privacy policy, and some of that processing happens outside Nigeria. Your mobile network's normal data charges may apply.
7.Your rights
You can ask to see or delete the data we hold about your messages, or complain to the Nigeria Data Protection Commission. See https://sabireal.com/legal/data-rights.